{"id":10568,"date":"2023-03-27T12:28:55","date_gmt":"2023-03-27T04:28:55","guid":{"rendered":"https:\/\/www.centralhealth.com.hk\/questionnaire\/"},"modified":"2025-09-13T18:16:42","modified_gmt":"2025-09-13T10:16:42","slug":"%e5%95%8f%e5%8d%b7","status":"publish","type":"page","link":"https:\/\/www.centralhealth.com.hk\/zh-hant\/%e5%95%8f%e5%8d%b7\/","title":{"rendered":"\u554f\u5377"},"content":{"rendered":"\t\t
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\nQuestionnaire<\/legend>\r\n\r\n
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The Mental Health Safety Net<\/span>
\nA bespoke extended hours service with the combined expertise of 4 medical
\npractices and over 50 psychiatrists, psychologists and other mental health providers.\n<\/div>\n

Background:
\n<\/strong>Working in high-pressure, fast-paced corporate environments has both its benefits and its challenges.\u00a0 Mental health and wellbeing can be put at risk by the long hours, high stress levels and demanding nature of the job.\u00a0 Access to urgent mental healthcare with a high-quality professional in Hong Kong is poor.\u00a0 In addition, individuals who start to struggle with their mental health often do not know where to go for support.\u00a0 This can mean that the situation deteriorates before they are able to find treatment, and a mental health crisis may occur.<\/p>\n

As responsible medical providers, Central Health has created a solution which we believe is the best and safest response to Hong Kong\u2019s lack of acute mental health services: The Mental Health Safety Net. \u00a0By facilitating prompt access to the full range of mental health professionals within 24 to 72 hrs, we hope to prevent as many patients as possible from reaching crisis point, ensuring they retain choices about how best to manage their mental health. We recognise that mental health support is often not well provided for by many insurance companies so we have worked to make our service confidential, transparent, evidence based, and carefully audited for quality assurance. We hope that banks and the law firms involved in high stress areas of financial services and their insurance companies will be able to feel confident about funding the service.<\/p>\n

The Mental Health Safety Net consists of 4 components:<\/strong><\/p>\n

1. Direct access to psychologist for extended hours support and triage
\n<\/strong>Subscribers to the Safety Net can email a dedicated contact, and will receive a call back within one hour directly from either a psychologist or experienced family doctor.\u00a0 Tailored support and advice will be provided, and an urgent appointment booked as necessary.\u00a0 Subscribers do not need to inform their work\/EAP to access the triage.<\/p>\n

2. Urgent Appointment with psychiatrist or specialist psychologist\/counsellor
\n<\/strong>Central Health Medical Practice has partnered with a further three clinics to gain access to Hong Kong\u2019s premier mental health clinicians.\u00a0 These individuals do not normally have availability to take urgent new referrals.\u00a0 If clinically indicated, subscribers to the Safety Net will be triaged to a psychiatry appointment within 24 hours and\/or to a psychologist or counsellor with relevant specialism within 2-3 days.<\/p>\n

3. Care Plan and Follow-Up
\n<\/strong>Management of mental health should be comprehensive to ensure best outcomes.\u00a0 Every urgent appointment will include the creation of an Individualised Care Plan, which will be followed by involved professionals.\u00a0 Our Safety Net staff will be available to follow up and help with further support throughout the duration of the Care Plan.<\/span><\/p>\n

4. Corporate Supports
\n<\/strong>To ensure that the Safety Net is well-utilised, and to improve general workplace mental
\nHealth, Central Health Medical Practice can also offer in-house mental health support, consultancy and training to subscribing organisations.\u00a0 HR and management can contact the triage line for advice in urgent mental health situations.<\/p>\n

Availability:
\n<\/strong>This service will operate 8.30am to 10pm Monday to Friday, 8.30am to 5.30pm Saturday, and 10 am to 2pm Sunday\/Public Holiday. It will initially be available only for adults (18+).\u00a0 It will be accessed by an annual subscription, available only via workplace\/insurer.\u00a0 There will be options for (adult) family members and packages of mental health care included in pricings.
\nIf this service works well we will look at ways of including mental health support for children aged 12 to 18.<\/p>\n

Your thoughts:
\n<\/strong>We would like to hear your comments and feedback on this service, as we adapt it to ensure that it meets our patients\u2019 needs.\u00a0 All responses will be remain anonymous and feedback will be collated.<\/p>\n<\/div>\n

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1. I would be interested in my organisation subscribing to the Mental Health Safety Net (MHSN).\r\n *<\/span>\r\n <\/div>\r\n
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