Results

Central Health

   
Results Hotlines   results@centralhealth.com.hk

Central Health clinic has a dedicated results team comprising of nurses. They liaise with our Doctors’ and call patients to explain and discuss results fully.

Southside

   
Nurses   nurses@southside.com.hk

Island Health

   
Nurses   nurses@islandhealth.com.hk

Investigation results can take between 7-10 days to be received.  If you have not heard from us, or have any queries, please contact our results team.

Significantly abnormal results (urgent) are fast-tracked to your doctor who will try to contact you straight away within 3 days of viewing the results.    

Please bear in mind; we will not normally leave a detailed message in case it is picked up by someone for whom it is not intended; please e-mail your doctor if you are having difficulty returning contact as this is the safest way.

Normal results or mildly abnormal results e.g. low iron, will be seen by your doctor who will relay his/her instructions to the results nurses who will then  contact you.   For non-urgent results, we will normally contact you within 7-10 working days after receiving the result.

When you are next in the clinic we would appreciate if you could please take a moment to check that we have your updated contact details.